This site compliments the face to face classroom. Human resources management has a profound effect on the success of tourism operations. This course focuses on the critical issues that concern managers in the tourism and hospitality industries topics include: human resources development, recruiting and hiring the right people, appraisal procedures, challenges and trends and employment standards.
- Teacher: Laura Williams
TWC 164: Introduction to Report and Letter Writing is an introduction to the fundamentals of effective written communication. Components include communication theory and its application to business situations. Students are required to master basic English writing skills and show competence in producing conventional technical formats, such as memoranda, business letters, short or informal reports, résumés and cover letters.
- Teacher: Karlie Shaughnessy